Accounting / Payments

1. Your first order must be prepaid and a minimum of $250.00 (Excluding GST and Freight). For established account holders, there is no miminum order requirement.

2. Flat freight rates now apply to all wholesale orders, regardless of size.  Please check with our office for your flat rate charge to avoid any confusion.

Note: applicable only to standard freight, excludes overnight, express or special requirements.

3. A credit account may be established on completion of an Account Application Form and subsequent approval.

4. Orders that are changed after they are packed may incur a handling charge.  Please ensure your order is complete to avoid this charge.

5. The goods supplied by Sweidsa’s shall remain the property of Sweida’s until the account has been settled in full.

6. We accept cheques (time for clearance may be required), money orders, MasterCard, Visa and EFTPOS.  Dishonered cheques will incur a $20.00 (Ex-GST) administration fee.

7. We prefer direct deposit to our account.  Our banking details are as follows:

National Australia Bank - Stones Corner

BSB - 084-391

Account Number - 49 097 8705

Account Name - Sweidas

PLEASE ADVISE US WHEN MAKING A DIRECT DEPOSIT SO YOUR ACCOUNT CAN BE UPDATED.

8. We do not sell on a Sale or Return basis.

9. Customers not complying with our terms will be supplied on a prepaid basis only.

10. Prepaid orders will not be processed until payment is recieved in full, so to avoid disappointment for stock shortages, please insure prompt payment. 

11. Customers who have not ordered in 18 months will revert to a prepaid account.  To re-activate credit account, completion of a new Account Application Form may be required.

12. If business name or owners change, a New Account Application Form may be required.

13. IF YOUR ORDER IS MARKED URGENT, AN ’URGENT ORDER’ SURCHARGE WILL APPLY TO MEET YOUR REQUEST AND YOUR ORDER WILL TAKE PRIORITY.  We regret these measures have to be implemented as more and more people want goods urgently - you can appreciate not everyone can be at the front of the queue.

14. Discounts or special offers are only valid if your account is paid in full by the due date.

15. By placing an order you are agreeing to these terms and conditions.  Terms and conditions are subject to change.  Account holders will be notified in writing of any changes.

Goods

1. To ensure correct goods are received, order only by our item numbers, as items are changed frequently.  We do not credit for incorrect items it item numbers are not used.

2. All goods are offered subject to availability of stock.  We will substitute if items ordered are out of stock or discontinued.

3. All goods leave our warehouse in good saleable condition.  We accept no responsibility for damages after shipment.

4. Always store make-up and hairspray away from heat and sunshine.

5. Samples sent on request are charged for, and a credit (for goods only) will be issued, only if returned in saleable condition, within 7 days of invoice.

Claims / Stock Returns

1. Liability will not be accepted for shortages or damages unless notification is received within seven (7) days of receipt of goods.  Please phone to obtain a "Return Authorisation Number".  WITHOUT A RETURN AUTHORISATION NUMBER YOUR RETURN MAY NOT BE ACCEPTED, or a restocking fee of up to 50% WILL be charged.

2. A restocking fee of up to 15% will apply if goods are returned which are not faulty.  No credit will be given for items not in good saleable condition.

Prices

1. Prices are subject to alteration without notice.

2. Latest prices are available on our website at www.sweidas.com.  Once you have registered, please email or phone us so we can change your status to wholesale, thus allowing you to view your prices.

3. Prices do not include freight costs or GST.

Freight / Delivery

1. Aerosol sprays must be sent via courier to a street address.

2. Whilst we make every effort to ensure you receive your parcels by date specified, we cannot accept responsibility for goods not arriving on time and will not accept returns for this reason.  If goods are required urgently please specify date required.